- Bill's Story.
- Step 1: Clearly define your vision. ...
- Step 2: Give employees what they want and need. ...
- Step 3: Communicate well and often. ...
- Step 4: Get everyone engaged. ...
- Step 5: Coach for success, and practice random acts of kindness. ...
- Step 6: Act fairly, respect, and create trust (don't be a jerk).
